
The Ring doorbell is one of the most popular smart home devices, offering both security and convenience to homeowners worldwide. However, like any electronic device, it can sometimes run into issues that require troubleshooting or resetting. If you’re facing problems with your Ring doorbell, you may find yourself wondering, how to reset Ring doorbell to get it working properly again. This guide will walk you through the various reasons you may need to reset your Ring doorbell and provide step-by-step instructions on how to do so, ensuring that your device is up and running smoothly.
When to Reset Your Ring Doorbell
Before diving into the steps on how to reset Ring doorbell, it’s important to understand when a reset might be necessary. Here are a few common scenarios where resetting your Ring doorbell could help resolve issues:
- Connection Problems: If your Ring doorbell is having trouble connecting to your Wi-Fi network, it may need to be reset to restore its settings.
- Device Not Responding: If your doorbell isn’t responding to button presses or you are unable to access the video feed, a reset might be needed to reboot the device.
- Changing Networks: If you’ve recently moved or upgraded your Wi-Fi network, you may need to reset your Ring doorbell to reconnect it to your new network.
- Firmware Issues: Occasionally, your Ring doorbell might not be receiving software updates, causing glitches or performance issues. A reset can help address this problem.
Once you’ve identified that a reset is necessary, the next step is to understand the process.
Step-by-Step Guide: How to Reset Ring Doorbell
Resetting your Ring doorbell can be done in a few simple steps. It’s worth noting that there are different models of Ring doorbells, such as the Ring Video Doorbell, Ring Video Doorbell 2, and Ring Video Doorbell Pro, but the general reset procedure is similar across most devices. Here’s how to reset your Ring doorbell:
1. Locate the Reset Button
The reset button is located on the device itself. Depending on your model, it might be positioned slightly differently, but you will typically find it on the back or the side of the doorbell. For example, on the Ring Video Doorbell, the reset button is a small, orange button located on the back of the device. On the Ring Doorbell Pro, it is usually located on the right side.
2. Press and Hold the Reset Button
Once you’ve located the reset button, press and hold it for about 15 seconds. You will notice the front light on the Ring doorbell flashing or pulsating. This indicates that the reset process has been initiated. If the light starts flashing rapidly or turns off completely, it means the doorbell has been successfully reset and is preparing to restart.
3. Wait for the Doorbell to Reboot
After holding the reset button, give the doorbell a few moments to reboot. This can take around one to two minutes. During this time, the doorbell will clear all its previous settings, including Wi-Fi configurations, and return to its factory default state.
4. Reconnect Your Doorbell to Wi-Fi
Once your Ring doorbell has rebooted, it’s time to reconnect it to your Wi-Fi network. To do this, follow these steps:
- Open the Ring app on your smartphone or tablet.
- Tap the “Set Up a Device” option.
- Select your Ring doorbell model from the list of devices.
- Follow the on-screen prompts to connect your doorbell to your Wi-Fi network. You’ll need to ensure you have your Wi-Fi network name and password handy for this step.
Once the device is successfully connected, the light on your Ring doorbell will stop flashing, and it should now be fully functional and ready to use.
Troubleshooting Common Reset Issues
Sometimes, after completing the reset process, your Ring doorbell may still experience issues. Below are a few common troubleshooting tips that can help you resolve any lingering problems:
1. Wi-Fi Connectivity Issues
If your Ring doorbell isn’t connecting to your Wi-Fi network after a reset, ensure that your router is functioning properly and that it is within the range of your doorbell. If your router is far away, consider using a Wi-Fi extender to improve the signal strength. Additionally, ensure that your Wi-Fi is 2.4GHz rather than 5GHz, as some Ring devices do not support 5GHz networks.
2. Software Updates Not Installing
If your Ring doorbell is not receiving necessary software updates after a reset, try restarting your router and ensuring that your internet connection is stable. You can also check for any pending updates in the Ring app, as these updates sometimes need to be manually triggered from your phone.
3. Battery Issues (For Battery-Powered Models)
If your Ring doorbell runs on battery power, ensure that the battery is sufficiently charged. If you notice that the device is not holding a charge, remove the battery, let it charge fully, and then reinstall it to see if that resolves the issue.
4. Reset Not Working
If your Ring doorbell fails to reset after following the instructions, make sure that you’re pressing the reset button correctly. If the light on the doorbell doesn’t respond, there might be a deeper issue with the device, such as a hardware malfunction. In such cases, it’s best to contact Ring customer support for further assistance.
In conclusion, knowing how to reset Ring doorbell is an essential skill for any Ring user. Whether you’re dealing with connectivity issues, a non-responsive device, or simply need to change networks, a reset can often solve the problem and restore your doorbell to full functionality. By following the step-by-step guide provided and troubleshooting common issues, you can ensure that your Ring doorbell works smoothly for years to come. If you continue to face difficulties after a reset, don’t hesitate to reach out to Ring’s customer support for additional help.